Privacy Policy

Last updated: August 2026

Indy Executive Limo is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose and protect your information when you visit our website at indyexecutivelimo.com, book transportation with us, or interact with us in any other manner.

Information We Collect

We may collect the following types of information from you:

Personal information. When you contact us through our website, by phone or by email, we may collect information that you provide, including your full name, phone number, email address, mailing address, pickup and destination addresses, travel dates and flight details.
Automatically collected information. When you visit our website we may automatically collect certain information about your device and usage, including IP address, browser type, operating system, referring URLs and pages viewed.

SMS Consent

We obtain consent verbally by asking whether you agree to receive conversational text messages from Indy Executive Limo. Message frequency varies. Message and data rates may apply. For assistance, text HELP or visit indyexecutivelimo.com. To opt out at any time, text STOP. Visit our privacy policy and Terms of Service for details.

How We Use Your Information

We use the information we collect for the following purposes:

To communicate with you. We use your contact information to respond to enquiries, provide quotes, confirm and manage your transportation bookings, send administrative information, and keep you informed about your reservation or our services.
To provide the service. Pickup addresses, flight numbers and travel details are shared with the chauffeur assigned to your booking so that the journey can be carried out.
To improve our website. Automatically collected information helps us understand how the site is used and where it can be improved.

By providing your phone number and opting in, you consent to receive text messages from Indy Executive Limo regarding your enquiry, your booking or our services. Message and data rates may apply. You can opt out of receiving text messages at any time by replying STOP to any message you receive from us. Please note that opting out may limit our ability to contact you about an upcoming reservation.

Information Sharing and Disclosure

Please note:

We do not sell or rent your personal information to third parties.
We do not sell, rent, release or transfer your SMS consent or phone number to any third party for any third-party marketing purposes.

We may share your information in the following circumstances:

Authorised service providers. We may share your information with service providers who perform services on our behalf, such as payment processing, marketing, customer service or technical support. These providers are contractually obliged to protect your information and to use it only for the services they provide to us.
Chauffeurs and operational staff. Booking details are shared with the chauffeur assigned to your journey, limited to what is needed to complete the trip.
Legal purposes. We may disclose information where required by law, or to protect our rights, safety or property.

SMS Terms of Service

By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from Indy Executive Limo. This includes messages for booking confirmations, pickup reminders, chauffeur and vehicle details, trip updates and billing notifications. Message frequency varies. Message and data rates may apply. See our privacy policy at indyexecutivelimo.com/privacy-terms. Text HELP for help. Reply STOP to any message to opt out.

Data Retention

We keep booking and contact information for as long as is necessary to provide our services, meet our accounting and tax obligations, and resolve any disputes. You may request deletion of your information by contacting us using the details below.

Your Choices

You may opt out of marketing messages at any time by replying STOP to a text or using the unsubscribe link in an email.
You may ask us what information we hold about you, or ask us to correct or delete it, by contacting us.
Most browsers allow you to refuse or delete cookies through their settings.

Children

Our services are not directed at children under 13, and we do not knowingly collect personal information from them. Where transportation is booked for minors, such as prom or school transport, the booking is made and managed by a parent or guardian.

Changes to This Policy

We may update this Privacy Policy from time to time. Any updated version will be posted on this page with a revised date at the top.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us:

Indy Executive Limo
180 US 31 S, Whiteland, IN 46184, United States
Telephone: (317) 447-0256
Email: info@indyexecutivelimo.com