Last Updated: October 2025
Website: www.indyexecutivelimo.com

At Indy Executive Limo, we value your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, and safeguard your data when you visit our website or use our transportation services.

1. Information We Collect

We may collect the following types of information when you interact with us:

• Personal Details: Name, phone number, email address, and pickup/drop-off locations.

• Booking Details: Date, time, number of passengers, and vehicle preference.

• Payment Information: Securely processed credit/debit card details through trusted payment partners.

• Technical Information: IP address, browser type, and site usage data collected via cookies and analytics tools.

2. How We Use Your Information

Your information helps us to:

• Confirm and manage limo bookings or reservations.

• Provide customer support and send important updates.

• Process payments securely.

• Improve our website, vehicles, and overall customer experience.

• Send booking confirmations, receipts, and promotional messages (only if you’ve consented).

• Comply with applicable legal requirements.

3. Sharing of Information

We do not sell or rent your personal information. However, your data may be shared with:

• Trusted third-party providers (such as chauffeurs, booking systems, or payment processors).

• Legal authorities when required by law.

• Successors in the event of a business transfer or merger.

All partners handling your data are contractually obligated to keep it confidential and use it only for authorized purposes.

4. Data Security

We use SSL encryption, secure payment gateways, and strict internal protocols to protect your data from unauthorized access or misuse.
Our systems are regularly updated to maintain compliance with industry security standards.

5. Cookies & Tracking

Our website uses cookies to personalize your browsing experience and analyze traffic.
You can disable cookies in your browser settings, but this may affect site functionality.

6. SMS Consent and Communication Policy

1. SMS Consent Communication

The phone numbers collected as part of our SMS consent process will not be shared with third parties for marketing purposes.

2. Types of SMS Communications

If you have consented to receive text messages from Indy Executive Limo, you may receive messages related to:

• Booking confirmations and appointment reminders

• Trip updates and follow-ups

• Billing or payment inquiries

• Promotions or offers (only if you have opted in for marketing messages)

3. Message Frequency

Message frequency may vary based on communication type. For example, you may receive up to 4 SMS messages per week related to your reservations, billing, or service updates.

4. Potential Fees for SMS Messaging

Standard message and data rates may apply depending on your mobile carrier’s plan. Charges may vary if the message is sent domestically or internationally.

5. Opt-In Methods

You may opt-in to receive SMS messages from Indy Executive Limo through the following methods:

• Verbally, during a conversation with our staff

• By submitting an online booking or contact form

• By completing a paper form at our office or event location

6. Opt-Out Methods

You can opt out of receiving SMS messages anytime by replying “STOP” to any message you receive.
Alternatively, you may contact us directly at info@indyexecutivelimo.com to request removal from our SMS list.

7. Help and Support

If you are experiencing issues with our text messages, reply with the keyword “HELP.”
You can also contact us directly at info@indyexecutivelimo.com for assistance or visit our website’s Privacy Policy and Terms and Conditions pages.

8. Standard Messaging Disclosures

• Message and data rates may apply.

• You may opt out anytime by texting “STOP.”

• For help, text “HELP.”

• Message frequency may vary.

7. Your Rights

You may:

• Request a copy of your personal data.

• Ask for corrections to inaccurate information.

• Withdraw consent for marketing or SMS communications at any time.

• Request deletion of your personal information (subject to legal requirements).

To exercise these rights, email info@indyexecutivelimo.com.

8. Data Retention

We retain personal data only as long as necessary to fulfill bookings, comply with regulations, and resolve disputes.

9. Third-Party Links

Our site may include links to third-party sites. We are not responsible for the privacy practices or content of those sites.

10. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be reflected on this page with a new “Last Updated” date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or SMS terms, please contact us at:

Indy Executive Limo
📍 Indianapolis, IN, USA
📧 info@indyexecutivelimo.com
🌐 www.indyexecutivelimo.com